We submitted the response we received from the Jira Team regarding Depression screening: Depression screening does not have to be completed on the most recent visit but needs to be completed during the measurement period on the same date as the encounter. Our vendor is not accepting the response.I have submitted your response to our EHR vendor plus sent screenshots of the CMS eCQM webpage that references going through JIRA for questions regarding the eCQMs:
https://www.cms.gov/regulations-and-guidance/legislation/ehrincentiveprograms/ecqm_library.html
The vendor, Greenway, states:
The information we use to program the logic for the measures is direct from CMS. If you want the measure changed, we need certified documentation directly from CMS stating that they will accept any qualifying visit within the reporting period. I understand where they are coming from about the information they have provided, but this cannnot be moved up the line to development to potentially have the measure changed unless we have it in writing directly from CMS. If you are unable to provide that, it will not be possible to elevate the case for further review.
What would you advise us to do?