[CYPRESS-955] Getting 504 gateway time-out error upon attempting to upload CQM 2017 test file Created: 03/07/17  Updated: 05/07/18  Resolved: 03/09/17

Status: Closed
Project: CYPRESS Issue Tracker
Component/s: None

Type: Question Priority: Moderate
Reporter: Jim Stone (Inactive) Assignee: David Czulada
Resolution: Answered Votes: 0
Labels: cypress

Attachments: XML File CQM_20170101_to_20171231_GMH.xml    
Previous Issue Type: Other

 Description   

Attempts to submit attached test file to https://cypressvalidator.healthit.gov/ result in a gateway timeout (504) error response. Repro steps below:

1. Navigate to https://cypressvalidator.healthit.gov/ with browser (used Chrome).
2. Choose attached file for Select File field.
3. Choose "2016 Bundle for the 2017 Reporting Period" for Annual Update Bundle.
4. Choose "PQRS - Individual" for CMS Reporting Program.
5. Choose "QRDA Cat III (R2)" for Document Type.
6. Check the PHI Confirmation checkbox.
7. Press the Submit button.

Expected results: File should be validated and any parsing errors should be shown in the results page.

Actual results: After about a minute, the server returns a "504 Gateway Time-out" response.

 Comments   
Comment by Louis Ades (Inactive) [ 03/08/17 ]

Hi Jim,

The attached file is used to report 15 measures. Try creating two standalone QRDA files: one that reports 8 measures, and a second file that reports 7 measures. Use the same header and wrapper for each.

While we were verifying that this works, we also discovered that your file actually works as well if compressed into a zip, since it cuts down the size of the upload dramatically.

While the second solution is simpler, I would recommend using the first since it can be applied regardless of the original's size.

Let me know if you need anything else,
Louis Ades

Comment by Jim Stone (Inactive) [ 03/08/17 ]

Hi Louis,

Thanks for the information. Could you tell me where (what line number) that it would make sense to break the file into 2 files that could each be submitted separately?

Thanks,
-Jim

Comment by Louis Ades (Inactive) [ 03/08/17 ]

Hi Jim,

It seems that your file is too big, which is causing the timeout. There are two solutions you can use:
1. Run a local instance of the Cypress Validation Utility, and test on there.
2. Break the file into multiple files and upload. In testing this file, we found that breaking your file into 2 worked.

Let me know if this helps,
Louis Ades

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