Uploaded image for project: 'MADiE Issue Tracker'
  1. MADiE Issue Tracker
  2. MADIE-2049

I am locked out of MADiE

XMLWordPrintable

    • Icon: MADiE Access Question MADiE Access Question
    • Resolution: Resolved
    • Icon: Blocker Blocker
    • Other
    • MADiE
    • Not Applicable
    • Not Applicable
    • I am unable to work on any of my measures, several of which have due dates this week for exports for AU.
    • Yes

      I am locked out of MADiE.  It has been almost 2 hours and it has not unlocked itself.  I went to my HARP account and logged in without difficulty and followed the instructions to unlock my account.  The link that they sent to my email to unlock my account errors out when trying to open in any browser.  The error message says to contact the app help desk.  I have measure work that is due tomorrow and need to be able to access MADiE.

        1. ~WRD0000.jpg
          0.8 kB
          Kristine Done
        2. ~WRD0001.jpg
          0.8 kB
          Kristine Done
        3. ~WRD0002.jpg
          0.8 kB
          Kristine Done
        4. ~WRD0003.jpg
          0.8 kB
          Kristine Done
        5. image001.gif
          5 kB
          Kristine Done
        6. image001.gif
          5 kB
          Kristine Done
        7. image001.gif
          5 kB
          Kristine Done
        8. image001.gif
          5 kB
          Kristine Done
        9. image002.gif
          4 kB
          Kristine Done
        10. image002.gif
          4 kB
          Kristine Done
        11. image002.gif
          4 kB
          Kristine Done
        12. image002.gif
          4 kB
          Kristine Done
        13. image003.gif
          2 kB
          Kristine Done
        14. image003.gif
          2 kB
          Kristine Done
        15. image003.gif
          2 kB
          Kristine Done
        16. image003.gif
          2 kB
          Kristine Done
        17. image004.gif
          2 kB
          Kristine Done
        18. image004.gif
          2 kB
          Kristine Done
        19. image004.gif
          2 kB
          Kristine Done
        20. image004.gif
          2 kB
          Kristine Done
        21. image005.gif
          2 kB
          Kristine Done
        22. image005.gif
          2 kB
          Kristine Done
        23. image005.gif
          2 kB
          Kristine Done
        24. image005.gif
          2 kB
          Kristine Done
        25. image008.gif
          0.2 kB
          Kristine Done
        26. image008.gif
          0.2 kB
          Kristine Done
        27. image008.gif
          0.2 kB
          Kristine Done
        28. image-2024-10-15-13-39-52-933.png
          18 kB
          Chandra Bartleman

            cbartleman@telligen.com Chandra Bartleman
            kris.done Kristine Done
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: