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  1. CYPRESS Issue Tracker
  2. CYPRESS-530

Download Results does not work

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    • Icon: Bug/Issue Bug/Issue
    • Resolution: Delivered
    • Icon: Major Major
    • None
    • Implementation Problem

      Hi, I hope you can help us resolve this error as quickly as possible. I am receiving this error on our virtual machine as well as demo.projectcypress.org.

      Clicking the Download Results button in the Cypress interface produces an error.

      I have downloaded the Cypress 2.6.0 Virtual Machine image and was able to successfully install using the instructions on this page: https://github.com/projectcypress/cypress/wiki/Cypress-2.6.0-Install-Instructions

      I was able to create measure tests and upload my results. I was also able to generate the QRDA1 tests and validate results as well.

      But when I click the Download Results button I receive the following error: "We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly."

      I poked around the file system a little bit and did find a log file "/home/cypress/cypress/log/production.log" that grows after receiving the error. The message in the log is:

      undefined method `export_patient' for Cypress::PatientZipper:Class

      ActionView::Template::Error (undefined method `sort_by' for #<ActionDispatch::Request::Session:0x7f0cf70b17f0 not yet loaded>):
      67: request_dump = clean_params.empty? ? 'None' : clean_params.inspect.gsub(',', ",\n")
      68:
      69: def debug_hash(hash)
      70: hash.sort_by

      { |k, v| k.to_s }

      .map { |k, v| "#

      {k}

      : #

      {v.inspect rescue $!.message}

      " }.join("\n")
      71: end unless self.class.method_defined?(:debug_hash)
      72: %>
      73:
      app/views/errors/error_500.html.erb:70:in `debug_hash'
      app/views/errors/error_500.html.erb:78:in `app_views_errors_error___html_erb_3261931565045618353_69846826905600'
      app/controllers/application_controller.rb:60:in `block (2 levels) in render_500'
      app/controllers/application_controller.rb:59:in `render_500'

      There may be other errors but I do not know the internals of this project well enough to find them.

            dczulada David Czulada
            Matthew Matthew Dugal
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              Created:
              Updated:
              Resolved: