Hello Pooja,

Thank you for attaching the measure package and the error message you are receiving. Your measure package loaded in my Bonnie Prior account. The error message you attached indicates there is an issue with your UMLS account. Either your account or API Key might be deactivated due to inactivity or another reason. First try clearing your browser cache and cookies or try a different web browser. If that does not resolve your problem, submit your question to the NLM Help Desk. Be sure to describe your issue in detail so that we can provide the best possible answer, and include the screenshot you attached to this ticket.

Thank you

Heather.Frideres  Please refer to the message I am getting 

Hello Pooja-

We have not heard back from you since this ticket was created on 6/8/ We are closing this ticket at this time. If you are continuing to experience the issue reported in this ticket please update the ticket to let us know.

Thank you

Hello Pooja-

We wanted to check back and see if you have been able to try the steps we had sent you last week. We had also followed up with you 6/13 via email, but didn't receive a response there either. Please review our prior comment and let us know your responses to our questions and also attach the measure package you uploaded to Bonnie.

Thank you

Hello Pooja-

Have you been able to update other measures without getting the error? Are you downloading the updated measure package(s) from the eCQI Resource Center, or from some other location? Please attach the measure package you are using to update the measure in Bonnie to this ticket, so we can use that to try to reproduce the issue. Please also try to update your measure again and if you receive an error again take a screenshot and attach that to this ticket as well. 

Thank you

Thank you for submitting your question/issue. We will assign this to a team member and respond in one business day. If your question/issue is related to a particular measure, please upload the corresponding measure package.