• Icon: Bug/Issue Bug/Issue
    • Resolution: Deferred for Future Release
    • Icon: Major Major
    • CQL Editor
    • None
    • MADiE
    • QI-Core
    • Anti-depressant Medication ManagementFHIR
    • Yes

      Hi team,

      I'm getting these VSAC timeout errors from time to time even though MADiE shows that I am connected to UMLS. This is preventing me from advancing to the other tabs. Please advise, thank you!

          [MADIE-1330] VSAC timeout

          Since there haven't been recent issues related to this, as discussed on 1/25 Mathemathica meeting setting Submitter Resolution Confirmed to "Yes".

          Christina Biggs added a comment - Since there haven't been recent issues related to this, as discussed on 1/25 Mathemathica meeting setting Submitter Resolution Confirmed to "Yes".

          Hello Dorothy-

          The team continues to look into this intermittent issue, and it has been added to the Known Issues document posted on the MADiE MVP tab with the workaround provided to you in this ticket. We are closing this ticket at this time. When a solution is identified the team will evaluate and prioritize implementing that solution in a future release.

          Thank you

          Heather Frideres added a comment - Hello Dorothy- The team continues to look into this intermittent issue, and it has been added to the Known Issues document posted on the MADiE MVP tab with the workaround provided to you in this ticket. We are closing this ticket at this time. When a solution is identified the team will evaluate and prioritize implementing that solution in a future release. Thank you

          Hi Dorothy-

          If this happens again we suggest you try refreshing the page, or navigate away from the CQL Editor tab and come back. This should cause a refetch of the valuesets, hopefully resolving the intermittent errors.

          Given the intermittent nature of this issue, it does make it more challenging and time consuming to research. If this happens again, please note the time it happened and add that to this ticket so we can forward to the team.

          We will provide an update as soon as one is available.

          Thank you

          Heather Frideres added a comment - Hi Dorothy- If this happens again we suggest you try refreshing the page, or navigate away from the CQL Editor tab and come back. This should cause a refetch of the valuesets, hopefully resolving the intermittent errors. Given the intermittent nature of this issue, it does make it more challenging and time consuming to research. If this happens again, please note the time it happened and add that to this ticket so we can forward to the team. We will provide an update as soon as one is available. Thank you

          Dorothy Lee added a comment -

          Hi Heather,

          This seems to be an intermittent issue. For example, when I log in just now, I no longer see the same errors in the CQL I last saved. What can be done on the user's end when encountering the same issue next time? Thank you!

          Dorothy Lee added a comment - Hi Heather, This seems to be an intermittent issue. For example, when I log in just now, I no longer see the same errors in the CQL I last saved. What can be done on the user's end when encountering the same issue next time? Thank you!

          Hello Dorothy-

          The team has been looking into this issue. We would like to confirm if you are still unable to move past the CQL Editor tab as a result of this issue, or if it was intermittent and is not preventing you from working on the measure?

          Thank you

          Heather Frideres added a comment - Hello Dorothy- The team has been looking into this issue. We would like to confirm if you are still unable to move past the CQL Editor tab as a result of this issue, or if it was intermittent and is not preventing you from working on the measure? Thank you

          MADiE Team added a comment -

          Thank you for submitting your question/issue. We will assign this to a team member and respond in one business day. If your question/issue is related to a particular measure, please upload the corresponding measure package.

          MADiE Team added a comment - Thank you for submitting your question/issue. We will assign this to a team member and respond in one business day. If your question/issue is related to a particular measure, please upload the corresponding measure package.

            Heather.Frideres Heather Frideres
            dlee38 Dorothy Lee
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              Created:
              Updated:
              Resolved: